The Federal Competition and Consumer Protection Commission (FCCPC) has unsealed the headquarters of Ikeja Electric Plc following the company’s commitment to a binding undertaking to address consumer rights violations and comply with regulatory directives.
The development was confirmed in a statement issued on Friday, December 19, 2025, signed by the FCCPC Director of Corporate Affairs, Mr. Ondaje Ijagwu.
The Commission disclosed that Ikeja Electric’s headquarters had earlier been sealed on December 11, 2025, after the electricity distribution company failed to comply with a directive of the Nigerian Electricity Regulatory Commission (NERC).
According to the FCCPC, the directive required Ikeja Electric to unbundle a Maximum Demand account into 20 individual accounts for a customer who had reportedly been without electricity supply for over two and a half years.
The Commission stated that the unsealing followed Ikeja Electric’s undertaking to resolve all consumer complaints referred to it by the FCCPC within agreed timelines. It warned that any breach of the undertaking would expose the company to renewed and escalated enforcement actions under the Federal Competition and Consumer Protection Act (FCCPA), 2018.
Reacting to the development, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, Mr. Tunji Bello, said the Commission’s intervention was necessary to enforce compliance with existing consumer protection laws.
“Our responsibility is to ensure that consumers are treated fairly and that service providers comply with lawful decisions and directives. Enforcement is not an end in itself. Where compliance is achieved and credible commitments are made, the Commission will respond appropriately,” Bello said.
He further explained that the outcome reflects the Commission’s balanced approach to regulation, stressing that while decisive action would be taken where consumer harm persists, de-escalation would follow once enforceable compliance is secured.
“We intervene decisively where consumer harm persists, and we de-escalate where enforceable compliance is secured. What remains constant is our duty to protect consumers and uphold regulatory accountability,” he added.
