In partnership with Integrated Home Concepts Limited (IHCL), Daikin, a leading global innovator and provider of advanced, high-quality air conditioning, heating, ventilation, and refrigeration (HVAC-R) products and solutions for residential, commercial, and industrial applications, has announced the launch of its first pro-shop in Port Harcourt, Nigeria.
The newly launched pro-shop on September 13, 2023, is to serve as a business-to-business (B2B) sales and service hub for Daikin’s range of air conditioning technologies: from split and multi-split to SkyAir setups and control and VRV systems tailored for various applications, according to a press release from the company.
The store, which will provide both showcase of Daikin products and an engaging, customer-centric experience, will see Daikin specialists on hand to advise customers on the systems that best meet their needs, while the back-end support will ensure that their needs are attended to from design and sales through to installation and aftermarket services, the release said.
“For Daikin, Africa represents a key market in which Nigeria particularly stands out as a growth area. With the inauguration of the Port Harcourt pro-shop, Daikin is taking its commitment in the country to the next level, delivering industry-leading innovation and unmatched expertise to its customers,” it stated.
Commenting on the announcement, Sami Monastiriotis – Gkouneim, Africa Sales Manager at Daikin MEA, said: “With the launch of our first pro-shop in Port Harcourt, our objective is to address the evolving needs of the Nigerian market by offering advanced air quality solutions that balance comfort with energy efficiency. Studies have revealed that certain air conditioning units might not be suited for Nigeria’s unique weather conditions, leading to potential health risks and mishaps from outdated systems and lack of technical know-how. Having rigorously assessed Nigeria’s market and its air quality challenges, we are now bringing our specialized expertise to bear to deliver top-tier air-conditioning solutions in this market. Our collaboration with IHCL follows Daikin’s approach of aligning with strategic local partners to ensure customer service excellence.”
Sanjay Mishra, Managing Director of IHCL, said: “IHCL is partnering with Daikin to open its first pro-shop showroom in Port Harcourt, offering a quality and comfortable experience for both existing and prospective customers. The partnership will provide sales and technical services at one place, ensuring a seamless customer experience and a great Daikin brand experience.”
Daikin’s goal is to foster a step-change in indoor air quality in the region by developing new sales and service channel partnerships that can bring our air quality and energy efficiency-enhancing systems to a wider audience, while enhancing our service and post-sale support. Through a robust localization approach, Daikin is committed to nurturing sustainability, promoting healthy living and introducing innovative products that ensure superior performance, lower operational costs and minimized environmental impact.
